加航印度航班急降乘客們壹片抱怨

日期: 2023-10-23 | 來源: 加西網 | 有0人參與評論 | 專欄: 印度 | 字體: 小中大
加西網報道：數拾名加拿大航空的乘客在社交媒體上抱怨，詳細描述了他們在機場等待替代航班的痛苦經歷。

最近，作為壹項“預防措施”，多倫多和新德裡之間的壹架AC42航班被迫緊急降落在阿塞拜疆，乘客們在網上抱怨說，他們“滯留在”機場，食物選擇和航空公司工作人員的溝通都有限。

加航沒有透露改變航線的原因，在飛行12個小時後，作為“預防措施”，飛行員決定改飛阿塞拜疆巴庫蓋達爾·阿利耶夫國際機場。

加航在社交媒體表示，為預防起見，AC42航班改飛巴庫並正常降落。壹架新飛機將接載乘客並完成旅程。

AC42 Toronto to Delhi, a B777 with 300 customers, has diverted to Baku as a precautionary measure and landed normally. A new aircraft will leave today to pick the customers up and complete the trip.
— Air Canada (@AirCanada) October 22, 2023

在等待新飛機的過程中，有乘客在社交媒體抱怨：“飛機上有癌症患者和嬰兒，還有年邁的父母，他們被困在機場而得不到幫助。加航工作人員已經離開，沒有人引導乘客”。

We understand unforeseen and are happy to cooperate with the airline. However, what is @AirCanada doing??? The stranded passengers have been mislead and are being run around the airport without any considerations of their health. Have been security checked in 3 times
— theIndignantOne (@DaivyaVats) October 22, 2023

有乘客曬出了壹些乘客躺在候機廳地板上的情景，表示：“加航的所有人都離開了機場。沒有支持，大量溝通不暢，乘客滯留 22 小時”。

Thank you for safe emergency landing AC.
But what abt things after that? Everyone form AC left the airport. No support, lots of miscommunication and stranded passengers for 22 hours. Thank you but no thank you, esp. from the sick and elderly you left unattended.#worstexperience pic.twitter.com/l6asfQBYwB
— Lovish (@thisislovish) October 23, 2023

還有乘客曬出視頻，可以看到很多乘客被迫躺在地板上。

AirCanada flight crew nowhere to be found (probably chilling in the hotel) pic.twitter.com/J8N37dQEyL
— Paramvir Singh (@Paramvi68920604) October 22, 2023

此外有民眾抱怨：“航班為何不斷延誤？我的妻子和兒子被困在機場已經近 24 小時了，沒有食物可供選擇。他們不得不考慮簽證入境選擇，而所提供的酒店位於機場區域之外”。

Why is the flight continuously being delayed? My wife and son have been stranded on that airport with no food options for past almost 24 hours. They were left to figure out visa entry options while hotel offered was outside of airport area.
— chanpreet bindra (@chanpreetbindra) October 23, 2023

還有帶娃的乘客稱：“我帶著 4 歲的孩子，在加航工作人員沒有提供任何進壹步信息的情況下離開每個人後，我不想被困在機場”。

I was on this flight. I chose to book an independent indigo flight to reach delhi from Baku as I had an important meeting to attend to. I had my 4-year old kid with me and did not want to be stranded at the airport after the AC crew left everyone without any further information.
— gurmeet (@gurmeetkaur86) October 23, 2023
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